1529633444536 - Chinese startup Xiaomi is out to challenge Google, Amazon

Chinese startup Xiaomi is out to challenge Google, Amazon


​Xiaomi, a Chinese cellphone maker that helped pioneer the trend toward ultra-low-priced smartphones, is preparing for what would possibly be the biggest tech initial public offering since e-commerce giant Alibaba’s in 2014.

The 8-year-old is a star among Chinese unicorns, a term that refers to startup companies that are valued at more than US$1 billion.

It has a dedicated Chinese fan base and its media-savvy leader is an Asian celebrity. But it is untested outside the region.

Can a Chinese company be cool outside Asia? Can Xiaomi achieve its goal of expanding beyond hardware to be an internet service company?

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A guide to Xiaomi and its upcoming IPO in Hong Kong:


Xiaomi – pronounced “SHEE-YOW’-mee” – was founded in 2010 by CEO Jun Lei and seven colleagues who included veterans of Alphabet’s Google, Microsoft, and Motorola.

Their first smartphone, the Mi1 released in 2011, was an instant hit with little marketing. Consumers buzzed about its low price of 1999 yuan (NZ$443) and competitive quality.

It helped to ignite an unusual fan culture on which Xiaomi has built its product development. Customers take part in design decisions by sending suggestions over social media.

In 2013, Xiaomi sold more handsets in China than Apple. The next year, it became China’s top-selling smartphone.

The company later was passed in sales volume by local rivals Huawei, Oppo and Vivo. But after a slump in 2016, Xiaomi’s growth rate outpaced other smartphone makers in the following year. While Samsung, Apple and Huawei saw flat or 10 per cent growth or less in 2017, Xiaomi sales jumped 58 per cent, according to IHS.

Last year, the company had a 6 percent share of the global smartphone market, despite minimal presence in Europe and the United States.


Xiaomi lost money last year. A lot.

The company reported a loss of 43.9 billion yuan (NZ$9.9 billion) on revenue of 114.6 billion yuan.

Even if the company turns that around, CEO Lei has promised to keep prices low for consumers by holding profit margins on hardware sales to 5 per cent, a stance that might rattle investors.

“Xiaomi is more than a hardware company,” said Lei in an open letter to investors. “Although our hardware business is essential to building our user base, we do not expect it to be the main source of our profits.”

​Xiaomi makes 90 per cent of its revenue from hardware sales but calls itself an internet content company. It wants to make money by delivering services to the more than 100 million users of its connected devices and 190 million people who use its software MIUI.


The IPO is expected to raise billions of dollars – possibly the biggest haul in the tech sector since Alibaba raised US$22b in 2014 – though forecasts of how much have declined. It aims to raise as much as US$6.1b in the IPO, Bloomberg and the South China Morning Post said, citing anonymous sources familiar with the matter.

Investors are likely to value Xiaomi at US$63b-US$68b, down from earlier expectations of as much as US$100b due to its “low profitability”, Choi Won-seok of Shinhan Investment said in a report.

“Compared to other Chinese tech companies, it will be an attractive price point for investors,” wrote Choi.


Xiaomi is the rare Chinese brand that has succeeded abroad.

“Xiaomi is probably one of the few Chinese companies that have gotten enough international attention not in a negative way,” said Melissa Chau, associate research director at research firm IDC.

In India, it unseated Samsung as No 1 in smartphone sales. This is a bright spot because India is one of the few remaining handset markets with big growth, said Chau.

South Korean trendsetters love Xiaomi. Other Asian fans rave on YouTube and social media about Xiaomi air purifiers, suitcases and vacuum cleaners.

Admirers compare Xiaomi’s minimalist design to Apple or Japan’s Balmuda, known for its sleek beauty.

It is also one of the few hardware manufacturers that have been able to use their hardware products as an entry point to selling services and software.

“If you think of other hardware makers who do that, you can only think of Apple,” Chau said.

In the letter to investors, Lei said the eight co-founders wanted to make “the coolest company in the hearts of our users”.

“Good companies make profits, great companies also win over people’s hearts,” Lei wrote. “We pride ourselves even more in being a technology company with a rare ‘fan culture.”‘


But can it stir similar enthusiasm among investors and Western audiences?

A key challenge will be winning over US and European consumers who might be more wary of Chinese brands.

Another challenge is to show investors that, like Google or Amazon, it can make a profit from services, reducing reliance on handset sales.

Selling Chinese internet services to global consumers could be tougher than selling Chinese phones.

Xiaomi founder’s vision, however, echoes that of many Silicon Valley internet companies.

“Fundamentally, the internet is all about transparency, efficiency and equality,” Lei said in his letter to investors.

“We want to allow everyone, regardless of gender, ethnicity, religion, nationality, or education level, to enjoy the benefits of technology.”